Standard shipping is via UPS Ground unless otherwise specified on purchase order. Expedited freight authorization and changes in ship method and/ or ship to address must be confirmed in writing to firstname.lastname@example.org. Shipping changes must be submitted 48 hours in advance of ship date; changes cannot be made the day the order is scheduled to ship. Freight charges are published rates plus a handling charge and fuel surcharge (where applicable). Please verify freight costs with the factory. All air packages are rated by carton size or weight, whichever is greater. All small packaged freight for cartons over 1 cubic foot in size is now rated and billed dimensionally.
Keystone Line is not responsible for any freight deemed excessive due to these billing classification changes. We will on request, provide freight estimates based on our negotiated rates. Delivery liability with factory ends when merchandise is delivered to a freight carrier. If the carrier fails to make a timely delivery, the distributor still has a liability to the factory.
2nd/3rd Party Shipping: $2.50 per carton handling charge will be invoiced with your order. All small package freight for cartons over 1 cubic foot in size is now rated and billed dimensionally. Keystone Line is not responsible for any freight deemed excessive based on 2nd/3rd party billing accounts. We will provide freight estimates based on our negotiated rates.
Freight Carrier Address Correction Charges: $14.00 per carton, or the applicable carrier charge. Please verify your exact ship to address on your purchase order to avoid delays and correction charges. Address correction charges and/or freight chargebacks will be billed within 30 business days of shipment and will not be credited.
Force Majeure: CPS Keystone is not responsible or liable for nonfulfillment of an order due to natural disaster, strikes, customs delays, or other circumstances beyond our control.