Shipping Details and Charges

Standard shipping is via UPS Ground unless otherwise specified on purchase order. Expedited freight authorization and changes in ship method and/ or ship to address must be confirmed in writing to changes@keystoneline.com. Shipping changes must be submitted 48 hours in advance of ship date; changes cannot be made the day the order is scheduled to ship. Freight charges are published rates plus a handling charge and fuel surcharge (where applicable). Please verify freight costs with the factory. All air packages are rated by carton size or weight, whichever is greater. All small packaged freight for cartons over 1 cubic foot in size is now rated and billed dimensionally.

Keystone Line is not responsible for any freight deemed excessive due to these billing classification changes. We will on request, provide freight estimates based on our negotiated rates. Delivery liability with factory ends when merchandise is delivered to a freight carrier. If the carrier fails to make a timely delivery, the distributor still has a liability to the factory.

• Dropship add $6.00 (g) per location
• Less than carton pack add $4.00 (g) per carton
• Parcel post shipment add $5.00 (g) pick up charge per order
• FOB Erie, Pennsylvania 16506
• Truck Shipments: Add $20.00 per pallet for palletizing and shrink wrapping. For all 2nd or 3rd party truck shipments, a commercial invoice* must be sent with the bill of lading when applicable
• *Commercial invoice prepared by CPS: $25.00
• Delivery intercept fee is $15.00 per box plus any additional freight charges that may apply.

2nd/3rd Party Shipping: $2.50 per carton handling charge will be invoiced with your order. All small package freight for cartons over 1 cubic foot in size is now rated and billed dimensionally. Keystone Line is not responsible for any freight deemed excessive based on 2nd/3rd party billing accounts. We will provide freight estimates based on our negotiated rates.

Freight Carrier Address Correction Charges: $18.00 per carton, or the applicable carrier charge. Please verify your exact ship to address on your purchase order to avoid delays and correction charges. Address correction charges and/or freight chargebacks will be billed within 30 business days of shipment and will not be credited.

Force Majeure: CPS Keystone is not responsible or liable for nonfulfillment of an order due to natural disaster, strikes, customs delays, or other circumstances beyond our control.

Overseas Destination/Shipments: 

All orders shipping outside of North America and the Caribbean must ship to a domestic address prior to forwarding for detailed quality control and acceptance of said order.   CPS can not be responsible for orders for which it has no financially reasonable recourse to correct or replace accordingly.

While CPS expects to produce orders that meet all quality standards, it is the responsibility of the distributor to verify that such orders meet their imprint, quality and performance standards prior to shipping. The distributor assumes full financial responsibility for orders that leave the country, including shipping charges.